Last updated: 17 August 2026
All confirmed bookings are 100% non-refundable. ARR Holidays group departures are built on a fixed airline group block, which is purchased and committed in advance and cannot be released or refunded once your booking is confirmed.
Please read this policy carefully before paying your advance. By confirming a booking you accept these terms.
Although a booking cannot be cancelled for a refund, a seat transfer is usually possible. You may transfer your seat to another traveller, subject to:
Request a seat transfer as early as possible. Airline name-change windows close well before departure.
If ARR Holidays cancels a departure, you receive a full refund of everything you have paid us.
This applies where the departure is cancelled by us — for example, if minimum group numbers are not met or the group block is withdrawn.
Bookings are confirmed with a 50% advance, payable at the time of booking via UPI, cards, net banking or EMI through our secure PayU checkout. The remaining 50% is due by the balance date shown on your booking confirmation.
Payment confirmation is issued after secure PayU verification. Package fare, GST and TCS are shown in full before you pay.
If the balance is not received by the due date, ARR Holidays may treat the booking as withdrawn by you. In that case clause 1 applies and the advance already paid is not refundable, though a seat transfer under clause 2 may still be possible.
If you do not travel on the departure date — for any reason, including missed flights, incomplete travel documents or visa refusal — no refund is due and the full booking amount is forfeited.
You are responsible for holding a valid passport (minimum six months' validity from the travel date) and for meeting all entry requirements. Where a Visa on Arrival applies, our team assists you at the destination airport, but ARR Holidays cannot guarantee the outcome of any immigration decision. A visa or immigration refusal does not create a right to a refund.
Travel insurance is not included in our packages. Because confirmed bookings are non-refundable, we strongly recommend you arrange your own travel insurance covering cancellation, medical costs and trip interruption.
No refund is due for any included service you choose not to use — meals, sightseeing, entry tickets, transfers or accommodation nights.
Weather, traffic, local closures, government action, airline schedule changes and similar events beyond our reasonable control may require us to adjust the itinerary. We will arrange the closest practical alternative. Such adjustments do not entitle you to a refund or cancellation.
Large group and corporate bookings may carry separately negotiated terms. Where a signed group or corporate agreement exists, that agreement takes precedence over this page.
Tailor-made packages that are not part of a fixed group departure may carry different terms, which will be set out in writing in your individual quotation and confirmation.
Contact us in writing with your booking reference and traveller names:
Requests are effective only once ARR Holidays confirms them in writing.
ARR Holidays
PTR Towers, Chennai, Tamil Nadu, India
Email: corp@arrholidays.in
Phone: +91 6385636058
WhatsApp: +91 6385636058
Bookings are governed by ARR Holidays terms & conditions and this cancellation policy.